

Lotek Wireless has been a Lap-Tech customer for over 15 years. Lap-Tech
has always been the primary supplier of frequency control components for our
core business products: radio transmitters and receivers. From the beginning
of our business relationship, Lap-Tech engineers have been very keen in accommodating
our very specialized technical needs.
Over the years, several dozen quartz
crystal products have had their specifications individually tailored to operate
in our devices. Lap-Tech crystals had their packages customized and their temperature
characteristics modified; they were made to operate at very high acceleration,
they had their stability enhanced and their pulling range modified as required
- just to name a few very typical custom jobs required for our products. Some
of our most crucial and most successful designs have benefited from Lap-Tech’s
technical assistance.
We appreciate Lap-Tech’s responsiveness and creativity in addressing technical
challenges. At the same time, Lap-Tech is committed to high quality standards.
On more than one occasion they have explained, with honesty, integrity and
patience, why our particular demand couldn’t be met and offered alternative
solutions instead. Our business volumes have increased over the years, but
even our smallest custom orders are still addressed with the same attention
as ever.
Lotek is glad to have friends at Lap-Tech, and, contrary to the popular saying,
we see nothing wrong in doing business with friends."
Marek Pach
Senior Development Engineer
Lotek Engineering Inc.
"Lap-Tech continue to deliver excellent results. Their skill
in preparing
quartz crystal resonators to our specialised requirements has been second to
none. We thoroughly recommend their valuable services"
Adrian Stevenson
Research Associate
Institute of Biotechnology
University of Cambridge, UK
“I have had good timely service from Lap-Tech and was most impressed
with the production facilities over the summer of 2003 visit. Keep up the
good work.”
John Kavaratzis, B.A.
Purchasing Agent
Leitch Technology International Inc.
“I would have to give Lap-Tech a very high mark on customer service.
They are one of the few suppliers that I have that keeps a check on the product
I use and contacts me to make sure that I have plenty of product on hand and
order. They are also very responsive in getting product out to meet our demanding
needs. Their staff is very helpful and a delight to work with. They provide
a quality product at a pretty fair price.”
MEMC America
“Further to your recent enquiry regarding our experience of using
Laptech as a supplier, we are pleased to offer the following comments. We
find dealing with Lap-Tech and easy process, and this is backed up with a
good level of technical support. The service levels offered are excellent
and especially in a technically difficult area such as high specification
crystals. We are pleased to have Lap-Tech as one of our approved sources providing
a high quality product.”
Andy Treble
Quality Manager
Euroquartz Ltd.
“Quartz resonators produced by Lap-Tech have been used in Akubio’s
bio-sensor development program for over two years. We value Lap-Tech not only
for the products they provide us with, but also for the continuous technical
support. The resonators Lap-Tech is providing us with are of consistently
high quality and meet our specifications. This is paramount for Akubio’s product
development efforts. The staff at Lap-Tech developed an understanding of Akubio’s
needs and requirements. Some very specific resonator optimization steps were
carried out in close collaboration with Lap-Tech’s qualified technical support.
In addition to Lap-Tech’s role as a reliable standard supplier, they are also
a very good partner to provide us with small volumes of highly specialized
custom made resonators.”
Dr. Sven Kelling
Senior Scientist
Akubio Ltd.
“I consider Lap-Tech Inc. as specialists in their field. For close
to twenty years I have been counting on Lap-Tech's experience in producing
super flat and parallel surfaces of a consistent quality on many of our high
precision components. Lap-Tech has always done their best to accommodate my
deadlines, and many times helped me in a pinch.”
Bernie Schmider
Project Manager
B.C. Instruments
“Lap-Tech met and exceeded my expectations. The product I needed was
difficult to produce and required significant development. All of the people
at Lap-Tech are highly skilled and very professional. Unlike their competitors,
I think the people at Lap-Tech enjoy the challenges and I would recommend
them for any project.”
CanTech Ltd.
“ Lap-Tech Inc. have been our supplier of high frequency filter crystals for
the past 13 years. As a crystal filter manufacturer we routinely require crystals
which have to meet difficult technical specifications. We appreciate Lap-Tech’s
capability to supply these products with consistently high quality and reliable
delivery. “
Joe Poncelete.
Northern Piezo Devices Inc.